What’s Next in Your Support Coordination Journey

Welcome! We’re so glad you’re here. Being approved for Support Coordination is an important step, and at A Simple Leap Support Services, our role is to walk alongside you—making sure you feel supported, informed, and empowered every step of the way.

Here’s what you can expect next.

Meet Your Support Coordinator

You will be assigned a Support Coordinator (SC) who will be your main point of contact. Your SC will:

• Get to know you, your goals, and what matters most to you

• Explain your DDD program, tier, and service options

• Help you understand your rights and choices

Your Support Coordinator works for you.

Planning Your Services (ISP & PCPT)

Together, we will review or complete your:

• PCPT (Person-Centered Planning Tool), which captures your goals, preferences, and support needs

• ISP (Individualized Service Plan), the official plan that authorizes services

This plan is built with you, not for you.

Choosing Providers & Starting Services

Your Support Coordinator will help you:

• Explore available service providers

• Schedule meet-and-greets if needed

• Begin services within 90 days of ISP approval (this is a DDD requirement)

Starting services on time helps keep everything moving smoothly.

Monthly Check-Ins & Ongoing Support

Once services begin:

• Your Support Coordinator will contact you every month

• Contacts may be in person, by phone, or virtual

• These check-ins help make sure services are working and needs are being met

You can always reach out between monthly contacts if something changes.

Monitoring, Reviews & Updates

• Your Support Coordinator monitors services throughout the year

• Quarterly reviews help ensure services remain appropriate

• An annual ISP review updates goals, services, and budgets

• Plans can be updated sooner if your needs change

Important Documents to Keep Handy

You may be asked for documents such as:

• Medicaid information

• Identification

• Guardianship paperwork (if applicable)

• Medical or evaluation records

Having documents ready helps prevent delays.

Guardianship & Decision-Making

• If you are your own decision-maker, you will sign your ISP

• If you have a legal guardian, the guardian signs on your behalf

A guardian is a person legally appointed to help make decisions when needed.

We’re Here for You

At A Simple Leap Support Services, we believe in clear communication, respect, and person-centered support. Your goals guide the process, and your voice matters.

If you ever have questions, concerns, or changes in your life, please reach out. We’re honored to be part of your journey.

Welcome to A Simple Leap.